Privacy policy
Last updated October 2026.
This policy explains how The Dog and Donkey (“we”, “us”) collects and uses personal information when you visit thedoganddonkey.com, contact us or make a booking or enquiry.
Who we are
The Dog and Donkey, 24 Knowle Road, Knowle, Budleigh Salterton, EX9 6AL. Email thepub@thedoganddonkey.com, phone 01395 904595. We are the data controller for information collected through this website.
What we collect
- Details you give us in our booking, function enquiry, job application and contact forms: name, email, phone number, dates, guest numbers and anything you write in your message.
- Basic technical information that our web host records for security, such as IP address and browser type.
- If you accept analytics cookies, anonymous information about how you use the site, collected by Google Analytics.
How we use it
- To reply to your enquiry and manage your booking or event (contract or steps before a contract).
- To consider a job application (legitimate interests and steps before a contract).
- To keep the website secure and stop spam (legitimate interests).
- To understand which pages are useful, only if you consent to analytics cookies.
We never sell your details. We don’t send marketing emails unless you ask us to.
Who we share it with
Our website host and email provider process form submissions on our behalf. If you accept analytics cookies, Google processes usage data. Each provider is bound by data protection law.
How long we keep it
Enquiries and bookings: up to 2 years after your visit or event, for our records. Job applications: up to 6 months unless you join the team. Security logs: up to 30 days.
Your rights
You can ask to see, correct or delete your information, object to how we use it, or withdraw consent at any time by contacting thepub@thedoganddonkey.com. You can also complain to the Information Commissioner’s Office at ico.org.uk.